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Improving the Quality of Healthcare Services in Ressource Poor Settings
From Monday, 19. February 2018
To Friday, 2. March 2018
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  • Overview of quality terminology and concepts
  • Health sector reforms with an emphasis on linkages between quality improvement and reforms in healthcare organisation systems & structures, policies & planning, and contracting & financing
  • Developing and implementing standards, guidelines and indicators in a healthcare service
  • Designing and implementing quality assessments using audit, accreditation and supervision
  • Personal skills development for managing teams in improving quality
  • Designing and managing quality improvement teams including quality circles, clinical guideline working groups, clinical audit, and quality improvement committees
  • Quality improvement tools such as affinity analysis, flow chart, mind mapping, fish-bone diagram, force-field analysis, prioritisation matrix, Gantt chart, control chart, and radar chart
  • Case studies of quality improvement in low and middle-income countries
  • Kosten:

    General admittance: EUR 1.500,-
    troEd students: EUR 1.000,-

     

Location Institute for Public Health Heidelberg
Anne-Kathrin Fabricius, M.A.
Assistant Short Courses Coordinator
Institute of Public Health, University of Heidelberg
Im Neuenheimer Feld 365, D-69120 Heidelberg
Fon: + 49 - (0) 62 21 - 56 43 12
Fax: + 49 - (0) 62 21 - 56 49 18
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